Securus Technologies is a leader in correctional inmate self-service and monitoring products. The company, which markets its ConnectUs platform, an advanced self-service interface which allows inmates in custody access to an array of applications made available by the facility. In addition to ConnectUs, Securus has just launched a new application called Forms and Grievances, which is expected to provide greater comfort and convenience to inmates as well as make the lives of correctional staff easier.
Most prisons and other correctional facilities tend to use a great deal of paper for administrative purposes, especially when it comes to inmate complaints and medical issues. The cost savings in terms of paper alone will be significant for many users of ConnectUs, not to mention the time saved, which will allow staff to spend time on more important tasks related to inmate health and safety. In fact, the company estimates that using ConnectUs will mean a 65% time savings. The feature-rich platform even includes inmate location and multi-language support.
Securus Technologies is based in Dallas, Texas, and offers a host of services to the public safety and law enforcement community. Securus provides services to more than 1.2 million inmates across North America. In addition to offering self-service and communications solutions to inmates, Securus offers investigative solutions, including state-of-the-art biometrics solutions for investigators.
I think this is a great example of the power of technology to improve people’s lives, all the while providing jobs for people. Companies such as Securus make inmate’s lives better by giving them greater control over their needs, while making it easier for staff to provide the assistance they need. At the same time, it makes prisons and the public safer, by providing location and safety features. Hopefully, this platform and technology will be made available at more prisons throughout the country.